Shipping and Delivery Policy

Legal

Shipping and Delivery Policy

How Stoqenta’s digital software and downloadable applications are delivered.

Last updated: 24 August 2026.

Digital service only

Stoqenta sells access to inventory-management software. No physical product is sold or shipped, so courier charges, physical shipping timelines and delivery tracking do not apply.

Minimum and maximum delivery timeline

Account access is normally provided immediately after successful registration. Please allow a minimum of immediate access and a maximum of 24 hours for account provisioning if automated delivery is delayed. After an eligible subscription payment succeeds, paid access is normally updated immediately and no later than 24 hours.

Application delivery

Supported Android and Windows installers are provided as digital downloads through the official Stoqenta website. Web application access is provided through the secure login page. iPhone and macOS applications will be distributed only after their applicable signing and store requirements are completed.

Delivery problems

If registration, download, login or paid access is not available within the maximum timeline, contact support@stoqenta.com from the registered owner email and include the business name and payment reference where applicable. Do not send passwords, OTPs or complete payment-card information.